Frequently Asked Questions

Help & Info

To find answers to most common questions visit our FAQ page

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How do I update my password, e-mail address and other Account information?

Click on your account name in the top bar.

When I attempt to log in to my Account, I am prompted back to the log in screen.

Make sure that you allow cookies from golemgear.com in your browser and your personal firewall

When I try to check my Order Status, the link takes me to Account.

Make sure that you allow cookies from golemgear.com in your browser and your personal firewall

I forgot my password and/or username, how can I find it?

If your question remains unanswered contact us